About Us

Freedom Terminal Services is the nation's leader in operating transload facilities for manifest and unit train shipments serving multiple industries. We have decades of experience in switching and transload operations for crude oil, frac sand, ethanol, methanol, biodiesel, hydrochloric acid, drilling mud, pipe of all sizes and lengths, lumber, and steel.

Environment, health and safety are of utmost concern to Freedom. We'll work with your safety department on a daily basis and develop comprehensive policies and procedures including site command sequences for near-miss incidents and accidents.

We are proud of Freedom's outstanding safety record. Our facilities have had zero loss of major containment and one of the lowest Reportable Personal Injury (RPI) ratios in the industry. At the same time, over the past five years we have loaded more than 400,000 rail cars with crude oil and brought ten major facilities into service including crude oil unit train facilities and frac sand facilities.

Core Areas of Focus

  • Hiring & Training
  • Safety & Hazmat
  • Logistics
  • Performance-Based Operations & Procedures
  • Rail Equipment Training & Operations
  • On-Site Maintenance Programs for Equipment & Rail Fleet
  • Inventory Management
  • Key Relationships with all Class I Railroads & Destination Locations

Hiring, training and retention strategies are paramount at Freedom. We are experts at setting up and managing job fairs and conducting behavior-based interviews and identifying the key attributes needed in successful transload employees. We understand how to eliminate misconceptions, lay out expectations and create a culture of safety, responsibility and accountability.

Key Performance Indicators

We continually measure our performance by establishing Key Performance Indicators (KPIs) for every facility. We monitor KPIs on a daily, weekly and monthly basis. Continuous Improvement Process (CIP) committees for every crew offer and implement recommendations on an ongoing basis. KPI targets include:

  • On time delivery by the serving railroad
  • Spot and handoff times
  • Ready times
  • Pump times (per bbl count per rail car)
  • Spills and containments
  • Release to rail carrier
  • Inventory control
  • Bill of Lading accuracy
  • Transit time to destination
  • Bad order cars
  • Spare parts inventory